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Mission and Vision

We exist to ensure all Malaysians experience the power and wonder of sound.

Our Mission

Our mission is to transform the way hearing healthcare is perceived and experienced worldwide, changing the lives of millions of customers and also patients through the passion and superior care of AudioLab.

We are on the mission to continue to provide personalised and expert hearing healthcare to all Malaysian, as we know there is a no 'one fits all' solution when it comes to hearing.

Our Vision

Our vision is to be at the forefront of hearing healthcare innovation and maintain a high professional standard in the services we provide to our customers.

We are making life-changing differences through hearing health and it is our priority to provide the first-class experience to help people hear better, that sets the course for each outlet.

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Our Core Values

Our core values are constant: We make integrity, honesty in decision-making, and accountability central to everything we do. We are wholly committed to provide you with exceptional hearing health care and enhancing your quality of life.

Our staff is highly skilled and knowledgeable, boasting decades of combined university education with practical expertise. We are also the SOCSO Rehabilitation Services Provider, giving us the opportunity to ensure you’re enjoying your new hearing life when the patients claimed under SOCSO.

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Innovation

Constant innovation is critical. In addition to optimizing existing products, we provide products with advanced technology.

 

Competence

This represents the expertise, skills and integrity of our qualified audiologists. Their contribution to the company healthcare field is a game changer.

 

Certification

We always ensure that our products and mobile audiometry units comply with legal requirements such as DOSH ( Department of Occupational Safety and Health), MDA ( Medical Device Art 2012) and ISO 13485 and that they can be widely used by individuals as well as companies.